Returns & Exchanges
At Henry’s House Of Coffee, we want you to love every cup you brew; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all non-perishable items and select coffee blends.
Return Process
- 1.Contact Support
Email our customer care team with your order number and the reason for your return to receive an authorization code.
- 2.Package Your Items
Securely pack the unused coffee or merchandise in its original packaging to ensure it arrives back at our roastery safely.
- 3.Ship It Back
Affix the provided return shipping label and drop the package off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange item within 5 business days.