Frequently Asked Questions
Everything you need to know about our fresh-roasted beans and home delivery.
How fresh is the coffee when it arrives?
We roast our beans in small batches daily at our San Francisco shop. Your order is typically roasted and shipped within 24-48 hours to ensure maximum freshness and aroma.
Do you offer different grind sizes for your coffee?
Yes, you can choose from Whole Bean, Drip, French Press, or Espresso grinds. Simply select your preferred grind on the product page before adding the item to your cart.
How long does shipping take?
Standard shipping usually takes 3-5 business days depending on your location. We provide tracking information via email as soon as your coffee leaves our roastery.
Can I return coffee if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns. However, your satisfaction is our priority. If you are unhappy with your roast, please contact us and we will make it right.
Do you offer a coffee subscription service?
Absolutely! You can subscribe to your favorite blends and save 10% on every order. You have full control to pause, skip, or cancel your subscription at any time through your account.
What is the best way to store my coffee beans?
To maintain flavor, store your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the oils and taste of the beans.